System Integrators worldwide faced a major challenge when their customers have multiple OEM Enterprise (Server, Storage, Backup and Network) equipment installed into their infrastructure. One, these equipment are from different OEMs and Two, they have varied warranty and support expiry dates. Keeping a tab on each equipment warranty expiry date and its End of Support Life timeline is a herculean task and often SI’s miss such an opportunity for proactive communication with customers in turn miss a business opportunity.

 

 

Here at Solid Tech, we help our SI’s to ensure their customer’s equipment always stays under support with us, even though they are coming from multiple OEMs. A single stop for SI’s to know everything about their customer’s enterprise infrastructure with one point of contact at Solid Tech.

 

 

Solid Tech Advantage:

• – 30+ years of experience, managing 45K+ enterprise assets
• – 200+ trained field engineers available 24×7
• – Multi OEM, Level 3 SME Engineers to support the field team
• – Easy access to Escalation Management Team for quick closures

 

We support Server, Storage, Backup and Network devices manufactured by HPE, IBM, Lenovo, Dell, EMC, NetApps, Hitachi, CISCO, Juniper and many more. Solid Tech provides support for End of Life and End of Support Life models of various OEMs as mentioned above.